Thank you for choosing to shop with Zecra. We are committed to providing high-quality beauty products to our customers. Before making your purchase, please read the following terms and conditions carefully.
Introduction
Zecra is a beauty product store that provides a convenient and secure shopping experience. By accessing our website, you agree to be bound by these terms and conditions, as well as our privacy policy. If you do not agree to these terms and conditions, please do not use our website.
Products
We make every effort to ensure that the products listed on our website are accurate and up-to-date. However, we cannot guarantee that the information is error-free, complete or current. We reserve the right to modify or discontinue any product at any time without prior notice. We also reserve the right to limit the quantity of any product that you may order.
Prices
The prices of products on our website are subject to change without prior notice. We reserve the right to change prices at any time, and we are not responsible for any typographical errors that may appear on our website. Prices do not include any applicable taxes, customs duties or other charges that may be imposed by government authorities.
Payment
We accept payment through various payment gateways, including credit cards, debit cards, net banking, and other electronic payment methods. All payments are processed securely through our payment gateway partners. We do not store any payment information on our servers. Payment must be made in full before we will ship your order. COD available @ Rs.40 per order.
Shipping
We offer free shipping on all orders above Rs.499. We make every effort to ensure that your order is shipped within the estimated delivery time. However, we cannot be held responsible for any delays caused by shipping carriers or other factors beyond our control. Delivery times are estimates only and are not guaranteed.
Returns and Refunds
We want you to be completely satisfied with your purchase from Zecra. If for any reason you are not satisfied, we accept returns and exchanges within 7 days of the purchase date for a full refund or exchange. The product must be in its original packaging, unopened and unused, and with all accessories and documentation included. Customers are responsible for return shipping costs, unless the return is due to a Zecra error or defect. The cashback will be in the form zecra pay wallet cash which can be redeemed with your next shopping with us. The cashback will be valid for 60 days from the days from the date of order place. check your Email/ SMS for the actual expiry date of cashback.
As with any purchase, it's important to have a clear understanding of a our return and refund policy before making a purchase. We have a straightforward policy designed to provide customers with a hassle-free return and refund process.
our return policy allows customers to return any unused products within 7 days of the purchase date for a full refund or exchange. The product must be in its original packaging, unopened and unused, and with all accessories and documentation included. Customers are responsible for return shipping costs, unless the return is due to a Zecra error or defect.
It's worth noting that our return and refund policy applies only to products purchased through the company's website. Products purchased from third-party retailers must be returned according to that retailer's policies.
Overall, our return and refund policy is designed to be fair and transparent, providing customers with options and flexibility when it comes to returning or exchanging products. By putting the customer first, we help to build trust and loyalty among its customer base, ensuring that they have a positive experience with every purchase.
Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Zecra or its licensors and is protected by Indian copyright and trademark laws. You may not copy, reproduce, re-sell, modify, distribute or display any content from our website without our prior written permission. You may not use any of our trademarks or service marks in any manner without our prior written consent.
Account
It allows you to track your orders, save your favorite products. One beauty company that offers a great "your account" feature is Zecra.
When you sign up for an account on our website, Here, you can view your order history, track your current orders, and save your favorite products to your "Wishlist" for easy access later.
We often offers exclusive deals and discounts to customers who have signed up for an account, making it even more worthwhile to create. Another great feature of our "your account" is the ability to leave product reviews. After you've tried our product, you can leave a review on the product page, sharing your thoughts and experiences with others. This not only helps other customers make informed decisions about their purchases but also provides valuable feedback to our team, helping them to improve their products and services.
Overall, having a Zecra account is a must for anyone who loves beauty and skincare. It offers a seamless, personalized experience that makes shopping for skincare products a breeze. Whether you're a long-time Zecra customer or new to the brand, creating an account is a great way to stay up-to-date with the latest products, promotions, and trends in the beauty industry.
Disclaimer
We make every effort to ensure that our website and its contents are accurate and up-to-date. However, we cannot guarantee that the information is error-free, complete, or current. We disclaim all warranties, express or implied, including but not limited to the implied warranties of merchantability and fitness for a particular purpose. We are not responsible for any damages or losses that may arise from the use of our website or the purchase of products from our website.
Limitation of Liability
We will not be liable for any damages of any kind arising from the use of our website or the purchase of products from our website, including but not limited to direct, indirect, incidental, punitive, and consequential damages. Some jurisdictions may not allow the exclusion or limitation of certain types of damages, so the above limitations may not apply to you.
Governing Law and Jurisdiction
These terms and conditions are governed by the laws of India, and any dispute arising from the use of our website or the purchase of products from our website will be resolved by the courts located in India